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Security Systems in Worcester
December 17, 2021

What Should You Do If Your Home Security Alarms Go Off In Worcester?

A security system is intended to defend your property. But what happens in the event your home security alarms go off in Worcester? What are the right steps to take to help make sure you and your loved ones are secure?

Your first priority is to remain calm. Know that your around-the-clock monitoring specialists are there for you. Then take the steps described below to be fully equipped to handle any crisis at your property.

Our Committed Professionals Help You Stay Safe

A 24-hour monitoring agent is alerted in an instant as soon as your Worcester home security alarms go off. Once a representative is informed, they will contact you as quickly as possible to figure out what set off the security system. Your alarm can go off due to a range of emergencies, including:

  • Break-in

  • Flames or smoke from a fire

  • Flood

  • Accidentally setting off alarm

In cases where a device was tripped accidentally—like not remembering that your entry-point sensors are turned on when you open a window— a representative will contact you and figure out if you need help. Supply them with your predetermined password, and they will cancel the alarm.

If you have an urgent situation, your monitoring team member will summon your local emergency services, including police, fire, and EMS, to your home. They will even act as your proxy if nobody is home. The monitoring agent can also inform authorities which entry sensor was set off, increasing their preparedness for what might be a dangerous situation. The monitoring expert will maintain a connection with you to assist in keeping you calm and instruct you on what the next steps should be.

Recommended Steps if Your Alarm Goes Off In Worcester

Being awoken in the wee hours of the morning to a security warning going off can be terrifying—even moreso if you don’t know why it’s occurring. The smartest thing to do is keep yourself in control and take the following actions:

  • First, move to a safe place. Round up your family and pets as quickly as possible and get into a protected area in the house or depart the home if needed. It's typical to have an urge to want to face the situation on your own, but this may put you and your family at greater risk. Instead, focus on keeping you and your loved ones protected and let the trained personnel deal with the problem.

  • Second, utilize your home security app to remain connected with your monitoring team. They'll dispatch authorities who will be en route to your residence in a matter of moments.

  • Finally, keep in constant communication with your monitoring team and first responders. You have the ability to be patched through, so representatives of each team are sharing information. On the other hand, if it’s not possible to get a direct call to authorities, you’re still able to obtain notifications through text messages. Even in false alarm situations, it's a good idea to keep adequately communicating to all parties so you know what to do should an actual problem happen.

Be Prepared For Any Emergency in Worcester with Secure24 Alarm Systems

From burglary attempts to flooding, Secure24 Alarm Systems ensures your loved ones and property are completely protected. With around-the-clock monitoring, smart locks, and a range of sensors, your home will turn into the safe haven you intended it to be. Design the perfect home security solution by submitting the form on this page or reach out to (508) 283-7533 to take the first step toward a secure property.